Billing Department

The billing office is staffed during normal business hours with trained professionals that will assist you in processing your billing statement.  We will continue to provide exceptional customer service when you contact our office by phone or electronic mail.  Please make sure you have a copy of your statement when contacting the billing office.

 

The Billing Department can also assist you with gathering the proper documentation for your medical records.

 

If you are requesting medical records please click on the link below to download a “Medical Release Authorization” form.  The form must be completed and sent with a copy of the patients ID to match signatures.  If you are the patient's Power of Attorney or you are representing the patient in a legal matter please have those forms readily accessible.  The address is located below.

 

Click here for billing related forms.

 

SAMPLE COPY OF INVOICE

 

BILLING OFFICE HOURS:
MONDAY – FRIDAY
8:00 AM – 4:30 PM
845-876-3860 – Office Phone
845-876-7071 – Office Fax

Billing Office Manager:
Sandi Christensen
845-876-0338 x 27

schristensen@ndpems.com

 

Office is closed on the following Holidays:
New Years Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

If you would like to send any correspondence to the billing office, please send it to:
NDP EMS
Attn: Billing Department
PO Box 672

Rhinebeck, NY 12572